There has been an increasing number of deals, especially in the field of telecommunications, which companies outsource to other companies. The Union of Free Trade Unions of Montenegro thinks that companies concluding agreements on outsourcing are benefiting, while their employees and the state are at a loss. Representatives of telecommunication companies state that this is an established practice and a global trend in modern business. The Agency for Electronic Communications says that operators in such arrangements mostly comply with the law.
Secretary General of the Union of Free Trade Unions (USSCG) Srdja Kekovic says that the essence of domestic outsourcing is reflected in the fact that companies, through a smaller number of employees in certain jobs and a lower labour price at those positions, generate higher profits.
“In doing so, companies that outsource workers do not or cannot take into account the quality of services provided by companies engaged in outsourced. They do not care about the ultimate interests of users of their services either,” Kekovic tells Pobjeda.
He adds that outsourced employees are brought to the “take it or leave it” situation, ie they risk being fired if they refuse to work for an outsourced company.
Representatives of Crnogorski Telekom say that outsourcing is an established practice and a global trend.
M:tel says that in 2014 the company signed a seven year agreement on granting Managed Service with Ericsson and that this is the company’s only outsourcing contract.
Telenor says that the company does not “outsource entire services, but uses the services of agencies that deal with employee transfers in accordance with the needs of organising operations”. The company adds that Telenor temporarily hires employees in agencies when the scope of work varies and when the nature of the job requires the engagement of additional labour force.