Hotels, restaurants and other facilities providing accommodation&food last year recruited 15,000 workers. Currently, there are 1,000 hospitality companies in Montenegro and 4,854 companies owning restaurants (recruiting 2.5 employee per company). During the peak summer season, seasonal workers are recruited in case of need. This year’s employment quota of foreign seasonal workers rose to 29,190.
Dragan Ivančević, president of the Tourism and Hospitality Committee within the Chamber of Commerce, says foreign investors aim to make profit as much as possible by recruiting less workers, whereas the president of the Montenegrin Tourism Association, CTU, Žarko Radulović, sees this as the expression of employer’s skill and progress.
Ivančević says: “This is about the market principle of foreign investors who do not possess economic patriotism for Montenegro, so that they boost its standard as a tourist destination. Their aim is to make profit which they achieve by recruiting less people.”
As for the national entrepreneurs, they care about their personal and professional development, and profit is not their priority, according to Ivančević. Montenegro should believe more in its own human resources, says he.
Žarko Radulović, on the other hand, sees lower recruitment rates in hotels as the expression of employer’s skills, who knows exactly how to decrease the company’s costs and put a right person in a right position. Last year, 2,010 people were working in Montenegro Stars Group and the company itself often complained about a shortage of workers.
“Today we have 830 workers in peak summer season and we don’t need all of them. The fact is, yesterday we didn’t know what we know today. You must have a person qualified for performing jobs of a specific position. If you opt for a waiter speaking several foreign languages, he will be able to communicate better with guests, he will be able to take 3 plates instead of 10 and if he learns to move faster, he will definitely contribute to better company’s results and higher profit. We all benefit from such workforce,” explains Radulović.
A good employer is not the one who recruits 1,000 people but the one who pays them regularly for the job performed, according to Radulović.
Last year, Montenegro Stars Group generated profit in the amount of €19.9 million, whereas the fixed assets of this company from Budva amount to €96.2 million. The company had 661 permanent employees in the end of 2017.