Complaints mainly related to long waiting lines to receive medical services, the behavior of health care workers or their associates, organization of health services’ work and the quality of health services.
The largest number of complaints referred to the Clinical Center of Montenegro – a total of 390 complaints, or 52.9 percent of total complaints.
“Next is the Health Center of Podgorica with 209 complaints or 28.35% and the General Hospital of Bar with 35 complaints or 4.74 percent. These institutions also provide the greatest number of services on an annual basis, so proportionally, it’s where we have the largest number of complaints”, said the Ministry of Health.
